Privacy Policy

At Kyocera Knives Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, japanese-knifes.com, or make a purchase from us. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed via secure third-party gateways).
• Transaction Data: Information related to your orders, including products purchased, payment method, and transaction history.
• Technical Data: We automatically collect information such as your IP address, browser type, device information, and pages visited through cookies and similar technologies.
• Communication Data: If you contact our support team at [email protected], we may retain correspondence details.

2. How We Use Your Information

Your data is used for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To communicate with you about your account, orders, or inquiries.
• To improve our website, products, and customer experience.
• To send marketing communications (only with your explicit consent).
• To prevent fraud and enhance security.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. However, we may share data with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions.
• Shipping Partners: To deliver products to your address.
• Service Providers: Including IT support and marketing agencies, under strict confidentiality agreements.
• Legal Authorities: Only if required by law or to protect our rights and safety.

All third parties are obligated to handle your data in compliance with applicable privacy laws.

4. Data Storage and Security

We implement industry-standard measures to protect your information:

• Data is stored on secure servers with limited access.
• All payment transactions are encrypted using SSL technology.
• We do not store your credit card details on our servers; they are processed by certified payment gateways.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and update our security practices.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You may update or correct inaccurate information.
• Deletion: You can request the deletion of your data, subject to legal obligations.
• Opt-Out: You may unsubscribe from marketing communications at any time.
• Data Portability: You can request your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as shopping cart operations.
• Analytical Cookies: Help us understand how visitors interact with our site.
• Marketing Cookies: Used to display relevant advertisements (with your consent).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As a global brand, we may transfer and process data outside your country of residence, including to Japan and other regions where our partners are located. We ensure such transfers comply with legal standards for data protection.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date. Continued use of our site constitutes acceptance of any changes.